Privacy Policy
Last Updated: March 15th, 2025
Metro Beauty Supply (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [metrobeauty.ca] and interact with our services. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
- Personal Data: Information such as your name, email address, phone number, salon or business name, and mailing address that you voluntarily provide when you make inquiries, register for courses, make purchases, or subscribe to our newsletters.
- Payment Information: We use third-party services like Stripe to process payments for educational courses and other transactions. We do not store credit card information on our servers. Payment information is collected and processed securely by our payment providers.
- Automatically Collected Information: Information such as your IP address, browser type, operating system, access times, and pages viewed may be automatically collected when you visit our website.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities over time and across different websites.
2. How We Use Your Information
- Provide, maintain, and improve our website and services.
- Respond to your inquiries and fulfill your requests.
- Process payments and complete transactions through third-party providers like Stripe.
- Send promotional materials, newsletters, and other marketing communications.
- Improve our customer service and user experience.
- Monitor and analyze usage and trends to enhance our website’s performance.
- Protect against fraudulent or unauthorized transactions.
- Comply with legal obligations and resolve disputes.
- Provide support through AI-driven tools like ChatBase to enhance user interactions and improve customer service.
3. Sharing of Your Information
- Service Providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you, including Stripe for payment processing and AI platforms like ChatBase for support services.
- Legal Compliance: When required by law or in response to legal proceedings.
- Business Transfers: In the event of a merger, sale of assets, or acquisition, your information may be transferred to the new owners.
4. Your Choices
- Opt-out of receiving marketing communications from us.
- Access, correct, or delete your personal information.
- Adjust your browser settings to refuse cookies or notify you when cookies are being used.
5. Security of Your Information
6. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: tyler@metrobeauty.ca
Phone: 905-850-7131
Address: 315 New Huntington Rd
Vaughan, ON L4H 0R5
